Privacy Policy

Effective Date: November 6, 2023

This privacy policy explains how the ManyChat RTL Extension ("we", "us", "our") collects, uses, and protects your personal information when you use our Chrome extension. By using our extension, you agree to the terms outlined in this policy.

1. Information We Collect

1.1 User Data

When you log in via Google OAuth2, we collect basic profile information, including:

• Google ID
• Name
• Email address
• Profile picture URL

This information is essential to identify users and provide customized experiences within the extension.

1.2 JWT Tokens

We use JWT tokens for secure communication with our backend server. The token is stored locally within Chrome storage to authenticate your session without repeatedly asking for login credentials.

1.3 Extension Settings and Preferences

We store settings related to your preferred text direction (RTL or LTR) and authentication state (such as the last used JWT) locally on your device. This allows the extension to remember your settings across sessions.

1.4 Usage Data

Our extension collects usage data, such as page views and interactions with the extension, to understand user engagement and improve functionality. This data may include:

• Page URL on ManyChat where the extension is used
• Actions taken within the extension, such as toggling between RTL and LTR directions

1.5 Messages

If you use the "Write Us" feature to send feedback or inquiries, we collect the subject and message content you provide, along with your user details, to address your concerns.

2. How We Use Your Information

We use the collected information for the following purposes:

• User Authentication: To identify and authenticate users through Google OAuth2.
• Personalization: To remember your last selected text direction (RTL/LTR) and apply it automatically.
• User Support: To respond to user inquiries and feedback submitted via the "Write Us" feature.
• Analytics: To track and analyze user engagement with the extension's features.
• Security: To store authentication tokens securely and handle invalid or expired tokens.

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We may share data with trusted third-party service providers who assist us in operating our backend servers and providing our services, under strict confidentiality agreements.
• Legal Compliance: We may disclose your information if required by law or in response to valid requests from law enforcement authorities.

4. Data Security

We use industry-standard security practices to protect your data, including:

• Secure storage of JWT tokens in Chrome local storage.
• Encryption of data sent to our servers.
• Regular reviews of our data collection and storage practices.

5. Your Choices and Controls

5.1 Manage Storage Data

You can clear stored data, including JWT tokens and user settings, by navigating to Chrome’s extension storage settings or by uninstalling the extension.

5.2 Authentication

You can log out at any time, which will clear your session and JWT token, requiring re-authentication for future access.

6. Changes to This Privacy Policy

We may update this privacy policy periodically. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy regularly to stay informed about our information practices.

7. Contact Us

If you have any questions or concerns about this privacy policy, please contact us at support@webhookon.com.